Last update: May 11, 2021
PERSONAL INFORMATION WE COLLECT
Information we collect:
Account information. When creating an account with our Service, you may provide us with personally identifiable information. This is information about you that can be used to contact or identify you (“Personal Information”). The personal information we collect may include, but is not limited to, your full name, mailing address, phone number, and email address.
Usage data. In addition to Personal Information, we may also collect other information about your activity while using the Service, including but not limited to session duration, time between sessions, searches performed during session, actions taken, login time, logout time, and other behavioral data (collectively, “Usage Information”).
When you use the Service, our website may automatically log information that your browser sends each time you visit our Service. This information may include, but is not limited to, your computer's Internet Protocol address (IP address) or other identifier, your general location, browser type, the web page you were visiting before accessing the Service and incoming tracking, i.e., the source (advertisement, social media channel or blog, search engine) that introduced you to the Service.
Our website may collect information from you when you provide feedback, questions or information when interacting with our technical support representatives. Your conversations with our technical support representatives may be recorded and monitored to improve our service, troubleshoot and protect against errors, and address and resolve your complaints or questions. We may also collect and use any files you send to us for troubleshooting purposes to improve our Service.
SHARING YOUR PERSONAL INFORMATION
CHOICE AND CONTROL
We know that members of our community value control over their own information, and so SILKNSOAK gives you choices to provide, edit, or delete certain information, as well as choice over how we contact you. We give you account settings and tools to access and control your personal data, no matter where you live.